S2:E1 Knowing your audience: lessons from West Kowloon
Adrian Ellis speaks with Kingsley Jayasekera, former Director of Marketing and Customer Experience, at the West Kowloon Cultural District. They reflect on his near decade-long experience in Hong Kong and discuss the importance of cultivating arts audiences through creating holistic customer experiences.
Episode 12: Developing and revitalizing communities
Stephanie Fortunato speaks with Veronica Smith, author of “When Communities Disappear”. They discuss the interdependent relationship between economic and community development.
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